What's New at New Penn

Delivering confidence for cross-border commerce

Canada is the primary export market for 36 of the 50 U.S. states and outperforms all 27 countries of the European Community combined as a market for U.S. goods.

But with all that trade going on, you're only concerned about one business—yours!

When it comes to transportation in and out of Canada, our customers tell us that New Penn delivers confidence!

"The quality of your service is first rate and contributes a great deal to smoothing our exports. Your drivers know how to be flexible and patient throughout some stressful moments. We would also like to point out the use of your website is user-friendly."
—a leading provider of accessibility products in Canada

"Today, freight-forwarders are all able to offer the same services. The differences are hard to discern until quality of service becomes an issue. That's when the true worth of New Penn comes out. We've been using New Penn for our Eastern U.S.A. transportation needs, and are very satisfied and intend to continue our relationship with New Penn for many years to come."
—a Canadian manufacturer of stainless steel products

"Little things make the difference, such as accuracy in billing, online tracking capabilities and attention to detail. Your team has met many challenges we have thrown your way. We look forward to continued growth and a long-lasting relationship."
—a Canadian logistics company

In addition to years of experience and expertise in cross-border shipping, New Penn now offers guaranteed next-day delivery by 3:30 p.m. anywhere in the Greater Toronto Area (GTA) for a flat fee of $60 in addition to your normal shipping charges.

With our priority handling, 100-percent no-hassle guarantee and cross-border expertise, you can feel confident your shipments will deliver on time:

• Our 24-hour Customs Processing Center simplifies the customs clearance process
• We work with customs brokers for pre-arrival clearance
• Goods are immediately accessible for delivery on arrival 
• Freezable protection service is available for shipments to the Greater Toronto Area (pickups Monday–Thursday)

And like all YRCW regional subsidiaries, we successfully completed our revalidation in the U.S. Customs-Trade Partnership against Terrorism (C-TPAT) program.

Participation in this and other programs for shipment security provides customers faster border clearance for their goods in addition to a more-secure supply chain, dedicated lanes and a strong U.S.-Canadian Customs partnership.

For faster transit times, guaranteed service and confidence with every shipment, book your next shipment to Canada online at newpenn.com or call our friendly customer service department at 800-285-5000 today.

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Points on Performance to Make Your Life Easier

Online booking to the Greater Toronto Area (GTA)

Now, you can save time when booking a shipment to the Greater Toronto Area (GTA) when you go to www.newpenn.com and click Create Bill of Lading or Pick-up Entry or Rate Quotes.

Simply enter the postal code of your destination on any one of these three pages.

The system will automatically advise you of available service levels.

Select the service that's right for your shipment, schedule a pickup and/or create a bill of lading.

You even can request guaranteed delivery. All online. All at one time. All at a time that's convenient for you.

Book your next shipment to the GTA . . . or any destination . . . using our online services and see how simple, reliable and fast New Penn makes shipping!

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Industry News

Bi-partisan group seeks extension of surface transportation act

In a Nov. 17 letter, key senators asked Senate Majority Leader Harry Reid and Minority Leader Mitch McConnell to override objections to a six-month extension of the surface transportation act.

The extension has been blocked by senators who don't agree with using unspent bailout money on infrastructure projects.

The bill expired in September and two, short-term extensions have allowed continued funding to the states.

ISM manufacturing index down in November

The Institute for Supply Management, a leading index for U.S. manufacturing activity, slipped from 55.7 in October to 53.6 in November. An index above 50 indicates expansion.

Despite the slip, "The manufacturing sector grew for the fourth consecutive month in November [and] while the rate of growth slowed compared to October, the signs are still encouraging for continued growth as new orders and production are still at positive levels," said Norbert Ore, chair of the ISM business survey committee.

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News/Other Services

Security matters

We know security is important to you, whether it's your shipment in our trailers or your shipping information on the Internet.

Be assured. Security is important to New Penn, too!

In November, Security magazine ranked the security program of YRCW, including New Penn, #2 in the Transportation, Logistics, Supply Chain and Warehousing category in its annual Biggest and Best top 500 listing.

Our performance beat out many household names.

And when it comes to online interactions, we use a reliable password-protected system to make sure your sensitive information stays secure.

In addition, New Penn reviews every website registration request to ensure your customer lists, suppliers, and freight charges are available only to approved employees with your company.

Security matters at New Penn, and that's just one more reason we're delivering confidence to customers!

Pickup as late as Thursday, sail for Puerto Rico on Friday

We're constantly looking for ways to keep your supply chain moving fast and efficiently.

With our streamlined processes, that means Southbound shipments to Puerto Rico can be picked up as late as Thursday and still make Friday sailings.

And shipments Northbound out of Puerto Rico can be picked up as late as Friday for Monday sailings.

New Penn is the largest consolidator of less-than-containerload shipments from the Port of New York/New Jersey to Puerto Rico.

Our regional expertise ensures next-day service from Northeast points to the port, and port-to-door transit of two-to-three business days.

With proper documentation, our fully automated system lets us complete the AES filing with U.S. Customs on your behalf if you decide not to do the filing on your own.

In addition, New Penn service is totally integrated and includes inland U.S. pickup and delivery, container loading and drayage, ocean transport and Puerto Rico pickup and delivery.

Real-time tracking for North- and Southbound shipments, available on newpenn.com, gives you the visibility to stay in control of your supply chain.

For 99.8 percent damage-free service, real-time tracking, flexible invoicing and simple documentation, call the experts at 800-437-2802 for your next shipment to Puerto Rico.

News from YRC Worldwide

YRC Logistics sells U.S. dedicated contract carriage business

YRC Worldwide subsidiary YRC Logistics sold its U.S. dedicated contract carriage business to Greatwide Logistics Services, LLC, a leading provider of dedicated services in North America. The sale includes customer contracts and the trucks and trailers used in this part of the YRC Logistics portfolio.

The sale is a strategic move the company made toward a more asset-light business model and aligns resources at YRC Logistics to focus on its core offerings, including transportation, distribution and global services.

YRC Logistics continues to provide dedicated contract carriage service in Canada. Read more.

Logistics Quarterly magazine names YRC Logistics a Top 3PL

YRC Logistics is once again on the list of Top 40 North American 3PLs as identified by Logistics Quarterly in its 2009 survey.

The publication explains that with their size and scale, these leading 3PLs can be the sole lead logistics providers for medium-size companies, the 4PL for Fortune 500 companies or the LLP for a division of a Fortune 500 company.