April 2010

What's New at New Penn

Attention Buffalo and Erie Shippers: Get next-day service to the greater Toronto area!

New Penn service keeps getting better. Now when you ship to the Greater Toronto Area (GTA) from our Buffalo, N.Y., and Erie, Pa., service areas, you'll enjoy the same New Penn speed and reliability that you enjoy today in the Northeast United States.

Our new next-day service to the greater Toronto Area (GTA) includes service to:

Ajax
Burlington
Hamilton
Milton
Oakville
Richmond Hill

Brampton
Guelph
Markham
Mississauga
Pickering
Toronto

That means you can respond faster to your customer needs, mitigating the risks associated with lean operations, just-in-time processes and outsourcing activities.

Additionally, our New Penn Rewards members receive double point credits for all shipments to Canada.

The more point credits you earn, the faster you'll receive valuable benefits.

Not a Rewards member? Talk with your account manager today to see whether you are eligible.

For fast, reliable service to the GTA, schedule your next shipment with New Penn!

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News/Other Services

Precisely timed to your business needs

With five options for guaranteed delivery, New Penn offers precise scheduling to help you meet business needs for you and your customers.

clock, driver and truck

You can choose from:

By 9:00 a.m. when you need delivery first thing in the morning
By noon for morning delivery needs
By 3:30 p.m.—Day-definite delivery, but at a time that's not too late for you or your customer
Precise Window Delivery— (one hour, but less than two hours) for your most time-critical delivery needs
Precise Window Delivery (two hours or more)—Flexible precision when you need it
Delivery times for scheduled delivery date based on New Penn service standards and special Services Schedule NPME 100 for complete terms/conditions are available at newpenn.com.

The New Penn no-hassle guarantee means your shipment is automatically 100-percent free, and you will receive an invoice for zero dollars if we don't deliver within the parameters requested—no need to file a claim!

For peace of mind with priority handling and guaranteed, on-time delivery, select the guaranteed precision services at newpenn.com or by calling your local service center or 1-800-285-5000.

Ship now, save now!

Ask your New Penn driver about ways to save on additional shipments at pickup!

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Industry News

U.S. manufacturing expands in February

For the seventh straight month, U.S. manufacturing expanded, despite a dip in the Institute of Supply Management index from 58.4 in January to 56.5 in February (an index above 50 indicates expansion). In another sign of an economic recovery, U.S. consumer spending was up 0.5 percent in January, the fourth consecutive month showing increased spending.

Walmart announces emissions-reduction initiative

Striving to eliminate 20 million metric tons of greenhouse gas emissions over the next five years, Walmart will be working with suppliers throughout the entire product lifecycle, "from the sourcing of the raw materials, to the manufacturing . . . to its transportation, and how customers use it, dispose of it and recycle it."

U.S. new home sales drop to lowest recorded level

January new home sales fell to an annual pace of 309,000 with regional sales down 35 percent in the Northeast, 12 percent in the West and 9.5 percent in the South. Sales in the Midwest were up 2.1 percent.

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Points on Performance

Pick, click and save

Did you know that newpenn.com registered users have access to our best available shipping rates?

In addition to your personal pricing program rates, which automatically pre-populate our rate quote tool, we frequently run special promotions that are available only when you book a shipment online.

Not a registered user?

That's easy to fix!

Simply go to newpenn.com, complete your contact information, then click Submit.

We'll take it from there.

Once registered, you can check out all the time-saving online tools that make shipping with New Penn easy and convenient.

For example, our rate quote tool quickly provides all service levels and transit times based on the pickup and destination information you entered.

Select the desired service, and the tool takes you to the pickup request page.

You also can create bills of lading, track your shipments and much more.

And because you’re working online, you can manage your shipping at a time that fits your schedule—24/7!

So go ahead. Check out newpenn.com and see how you can save money and time when you ship with the regional experts in the Northeast.

Forgot your password?

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regional expertise: leaders in next-day delivery | quality handling | on-time performance