What's New at New Penn

Keep sales ringing this holiday season!

As seasonal merchandise makes its way to retail shelves, a trend is emerging: Tightly manage your inventory levels and, if needed, be prepared to rapidly fill gaps with smaller orders.

If your business is following this strategy, make sure you have the right transportation partner to ensure you don't sacrifice shopping days while you await fresh stock.

New Penn can help retailers and their vendors quickly replenish sparsely stocked shelves with our guaranteed delivery services.

Experience peace of mind with priority handling on our five levels of guaranteed delivery options:

• By 9 a.m.
• By Noon
• By 3:30 p.m.
• Precise Window Delivery: One hour, but less than two hours
• Precise Window Delivery: Two hours or more

Guaranteed next-day service is available into the greater Toronto area, and Guaranteed second-day delivery before 9 a.m., before noon and before 3:30 p.m. is offered to all direct points in Ontario.

Need inventory to reach stores in Puerto Rico?

You can trust New Penn for that, too. While the recent hurricane activity in the Atlantic created service problems for other providers operating between the New Jersey port and Puerto Rico, New Penn didn't miss a beat. And since New Penn is the largest NVOCC in the Northeast, you have the assurance your shipment will be onboard on the desired sailing date, and its container will be unloaded promptly once in San Juan.

Let New Penn help keep your sales ringing this holiday season. Schedule delivery of your retail shipments at newpenn.com or call New Penn at 1-800-285-5000.

Return to Top

Points on Performance

Distribution solutions without the burdens

Store reports keep you up to date on where stock outs occur. New Penn distribution capabilities let you quickly refresh inventory precisely where and when product is needed without the burden of warehouses, fleets and payroll.

Equipped with the latest technology and experienced in distribution services, our network of strategically-located service centers can accept your truckload shipments and break them down for next-day deliveries to stores and customers throughout the Northeast.

In addition to fast delivery, your shipments will receive the high-quality service New Penn is known for:

• On-time performance consistently in the 98-percent range; higher for expedited and guaranteed services
• Industry-leading low claims ratio
• Personalized customer service
• Equipment designed for congested urban streets
• Real-time online tracking and automatic shipment notifications

If you'd like to be contacted with more information about distribution solutions that are right for your business, click here to complete a customer interest form. We'll be in touch right away! 

Return to Top

News/Other Services

Tops in logistics solutions!

Each year, the editors of Inbound Logistics magazine compile a directory of transportation providers that they think best meet the needs of their 200,000+ readers. New Penn is proud to be selected for the Inbound Logistics Top 100 Motor Carrier directory for 2010.

In choosing providers, the editors looked beyond size and revenue. They analyzed hundreds of transportation providers for those that offer the logistics solutions that today's supply chain managers seek, such as customer email alerts, online pricing, any-time visibility and communications to drivers, and a low claim ratio. New Penn has it covered!

Experience the services and quality that comes from a recognized leader: Call New Penn at 1-800-285-5000 or go to newpenn.com today.

Delivering an exceptional customer experience

According to Jim O'Neill, it's a matter of attitude. "Whether it's snow storms or parking problems . . . no matter what happens . . . you keep a good attitude and you find a way to deliver."

Jim has been a professional driver for 32 years, 24 of them as a New Penn city driver working out of the Buffalo service center.

"Jim is our most senior driver in Buffalo. He helped us open the service center here in 1986," says Joe Tretter, New York area manager for the New Penn operations in Upstate New York. "It's a full day of driving; Jim gets in about 7 a.m., is on the road by 8 and back at the service center around 5 p.m."

It's a profession he enjoys, as well as one which helped Jim and his wife of 30 years raise their two sons. "And we have three and a half grandchildren . . . one's almost here!" Jim adds with a laugh.

"I enjoy being outside and having contact with our customers," says Jim. "Our customers are nice, and they enjoy our service."

Customers enjoy the service from New Penn partly because of the care people like Jim bring to the job.

"For me, the hardest part of the job is getting everything ready to leave the terminal. You need to make sure the load is properly prepared and the equipment is ready for the street."

Jim O'Neill is just one example of the people and service that keep customers coming back to New Penn.

Experience New Penn service for yourself: Schedule your next shipment at  newpenn.comor call 1-800-285-5000.

Return to Top

A place New Penn calls home

Upstate New York

It's fall, and Upstate New York is beautiful! Get in the car, or join a tour, and travel through the mountains, lakes and towns New Penn calls home.

Breathtaking this time of year, the Catskill Mountains are close in distance to New York City, but miles away in the pace of life. Panoramic views offer a profusion of photo opportunities, streams call to anglers, and produce stands are brimming with fresh harvests.

A little farther west are the Finger Lakes, tempting travelers with their beauty and festivities. Sure, you can marvel at treasures found in museums, such as the George Eastman House of Photography and Film, the Rockwell Museum of Western Art, and the Corning Museum of Glass. Or kick back and enjoy the live music, wine tastings and culinary treats available at area wineries.

For those who long for the sight of water and lighthouses, the Seaway Trail offers 450 miles of views as you travel along the Niagara River, the 1000 Islands region, St. Lawrence River, Lake Ontario and Lake Erie.

Continuing northward, there's the Adirondacks, the largest natural wilderness region in the eastern United States. The High Peaks, 3,000 lakes and ponds, and 2,000 miles of hiking trails offer a wide range of activities for outdoor enthusiasts, and plenty of sights for those who travel with a camera.

You'll also find New Penn in Upstate New York with operations in five cities: Albany, Syracuse, Rochester, Buffalo and Newburgh. Like the rest of the service centers in the New Penn system, more than 95 percent of the shipments leaving these service centers are destined for next-day deliveries.

Many of the employees who joined the Upstate New York service centers when they first opened are still working there. "We're a close-knit group," says Joe Tretter, service manager for the New Penn operations in Upstate New York. "Many of our employees have been serving the same customers for 25 years. They know their customers, and the customers know they can count on their New Penn drivers to get shipments delivered on time and in good shape."

Our Buffalo service center serves as a gateway to Ontario and all provinces west, and handles transmission of all customs documents to your broker of choice. For fast, secure cross-border service, New Penn is border-security compliant and certified in the C-TPAT program, Canada Partners in Protection program, Free and Secure Trade program of the Canadian and U.S. governments and the Customs Self Assessment program.

New Penn knows Upstate New York, and shippers know they can count on New Penn, the leader in next-day service.

To schedule a pickup, go to newpenn.com or call 1-800-285-5000.

Return to Top

Industry News

U.S. trade deficit narrowed more than expected in July

During July, imports fell 2.1 percent and exports rose 1.8 percent to their highest level in almost two years, causing the trade deficit to narrow by 14 percent to $42.8 billion, according to Commerce Department reports. Results exceeded forecasts and reflect less demand for overseas products.

U.S. industrial production growth slowed in August

Cutbacks in automotive production affected industrial production growth in the United States, slowing the growth to 0.2 percent in August, according to Federal Reserve data. When excluding motor vehicles and parts, total U.S. industrial production in August increased 0.5 percent for the month.

Committed to improving highway safety

Figures released by the National Highway Traffic Safety Administration revealed a 20 percent decline in the number of truck-involved traffic fatalities. The data for 2009 puts fatalities at the lowest level in recorded Department for Transportation history.

"These latest figures illustrate the trucking industry's deep commitment to improving highway safety," says Bill Graves, president and CEO of the American Trucking Associations (ATA). "ATA will continue to advance its progressive safety agenda in an effort to further this outstanding trend."

Return to Top