What's New at New Penn

The "A Team" to Puerto Rico

Moving shipments from "A" to "B" is a little trickier when the "B" is Puerto Rico. Coordinating with ocean sailings and the Hacienda requirements adds another level of complexity to supply chains.

At New Penn, we have dedicated teams in South Kearny, N.J., and San Juan, which specialize in consolidating shipments, coordinating offshore sailings, managing the necessary filings and ensuring rapid delivery after shipments reach the island. Quite simply, these teams know how to get things done when it comes to shipping to and from Puerto Rico.

In addition, our sailing schedule from the Northeast allows pickups to be made as late as Thursday to meet a Friday sailing. Shipments that leave New Jersey on Friday are in Puerto Rico and out for delivery on Tuesday or Wednesday of the following week. That means you get three or four business-day service at ocean rates.

Hundreds of customers make New Penn the largest NVOCC in the Northeast serving Puerto Rico, and our green containers are a familiar sight at the ports.

Find out for yourself. Complete a request for more information or call us at 1-800-285-5000.

To schedule a shipment, visit our website or call us at 1-800-285-5000.

Industry News

Industrial production up in April

In its May report, the Federal Reserve said year-over-year total industrial production was up 5.0 percent for April.

Parts shortages resulting from the March disaster in Japan is associated with a 0.4 percent drop in manufacturing production. Not including motor vehicles and parts, manufacturing production increased 0.2 percent over March. Also in the report, April mine output increased 0.8 percent, and utilities output was up 1.7 percent when compared to the prior month.

Obama uses National Transportation Week to promote infrastructure agenda

In proclaiming National Transportation Week (May 15-21) and National Defense Transportation Day (May 20), President Obama positioned U.S. competitiveness as dependent on infrastructure. "To attract new businesses to our shores, we must rebuild crumbling roads and bridges and continue to invest in the modernization of our infrastructure."

He also said, "Together, we can continue the work begun by the American Recovery and Reinvestment Act to maintain a world-class logistics network, create new jobs and win the future for our children." Included in the president's 2012 budget plan is a large, six-year spending program for combining rail, freight and traditional highway projects; the administration has not said how to pay for it.

Exports hit historic high in April

The Bureau of Economic Analysis of the U.S. Commerce Department reported exports of U.S. goods and services reached a staggering $175.6 billion in April. This is the largest monthly total ever recorded.

Exports grew 15.9 percent or $27.8 billion. The trade deficit decreased from $46.8 billion to $43.7 billion for the month.

Non-manufacturing sector shows growth at slower rate

In releasing its quarterly survey of senior loan officers in May, the Federal Reserve said: "The April survey indicated that, on net, bank lending standards and terms generally had eased somewhat further during the first quarter of this year."

They added that this "also pointed to a more favorable or less uncertain economic outlook.".

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News/Other Services

On time or it's on us

Across the Northeast, Ontario and Quebec, New Penn is delivering confidence to customers every day with our precision Guaranteed Day and Time Window options. Your shipments receive priority handling and guaranteed on-time delivery—or they ship free.

As more companies turn to scorecards and lean manufacturing practices to manage their supply chains, the need for delivery precision escalates, adding pressure to your delivery commitments. New Penn guaranteed services will help strengthen your relationships with customers with the assurance of on-time deliveries and real-time communications, including automated email delivery notifications.

For the flexibility to meet the needs of you and your customers, New Penn offers five service options:

Delivery by:

• 9 a.m.
• Noon
• 3:30 p.m.
• Precise Window Delivery: one hour, but less than two hours
• Precise Window Delivery: two hours or more

For precision service, flexible solutions and the reliability you can count on, call 1-800-285-5000 or go online to newpenn.com.

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Points on Performance

Shipping forms at your fingertips

Search no more for shipping forms! Click the Forms Library link in the left sidebar of newpenn.com for a page that gathers them all together in one place so they're always on hand when you need them.

Bills of lading, export declarations and Canadian Customs invoice forms are just a few of the documents you'll find in the Forms Library. Along with the forms, you'll also see other useful information, which will come in handy when you're ready to ship.

The forms library is just one of the great ideas you'll discover on our website. From special promotional rates to timesaving online tools, if you handle transportation for your company, it makes good sense to bookmark newpenn.com.

Delivering an exceptional customer experience

"I'm proud of what I do, day in and day out, as a New Penn employee," says Pedro Torres Segui, director of Caribbean Sales & Operations for New Penn. "I am helping my country and my people."

Pedro explains that as an island of nearly four-million people, Puerto Rico depends on goods being shipped in by ocean or air. "People forget that what we do is more than move shipments. When we help get products on the shelves of grocers, pharmacies and hardware stores, we're helping Puerto Ricans get medicine for their health and paint to make their homes look neat and clean. When I go shopping with my wife, I feel proud that I am part of that," says Pedro.

Pedro joined New Penn 11 years ago after working in the telecommunications industry. "I didn't know pallets or skids at the time," he jokes. He caught on fast, working first in sales, then taking on additional operational responsibilities to ensure smooth pickups and deliveries and minimize delays stemming from the Puerto Rican IRS.

"Whenever we get a new customer, I make it a point to join the driver for the first pickup or delivery," adds Pedro. "I want to make sure the shipment is handled properly, and it gives me an opportunity to meet the customer's employees, who actually work with the shipments. Customers don't expect this level of service!"

Pedro Torres Segui is just one example of the people and service that keep customers coming back to New Penn.

Experience New Penn service for yourself. Schedule your next shipment at newpenn.com or by calling 1-800-285-5000.

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