News

Holland Launches New Guaranteed Window Delivery Service [01.21.2009]

Holland announced today the launch of a new Guaranteed Window Delivery service. With the new service offering, customers can request four
levels of window precision to meet their time-specific delivery needs:

  • Single-Hour: For deliveries within a one-hour time window (e.g., between 1 p.m. and 2 p.m. on a specific day).
  • Multi-Hour: For deliveries within a multiple-hour time window (e.g., between 1 p.m. and 4 p.m. on a specific day).
  • Single-Day: For deliveries on a specific day that is different from normal delivery standards (e.g., within normal business hours on the second day beyond normal delivery schedules).
  • Multi-Day: For deliveries that must be made within a multiple-day window (e.g., between normal business hours Wednesday through Friday on specific dates).

Shipments using the new Holland Guaranteed Window Delivery services arrive on time—not early, not late—and receive priority handling and visibility. All four levels of service are backed with the Holland standard money-back guarantee. Customers can use Holland Guaranteed Window Delivery services to reduce charge backs, improve vendor scorecard performance, and manage inventories and production costs with precision. These services also take the guess work and costs out of installations, distributions and other projects.

"Guaranteed Window Delivery expands on the Holland guaranteed and expedited delivery service portfolio that is already second to none in the industry," said Keith Lovetro, president and CEO of YRC Regional Transportation. "When customers need speed and precision in their supply chains, Holland continues to provide a variety of options to meet those needs."

Lovetro added, "Holland provides a highly reliable standard next-day delivery service in more lanes than any other competitor in its region. When customers need even greater precision, they can tap a variety of options that include expedited deliveries beyond 500 miles, guaranteed by 9 a.m., noon or 3:30 p.m., and now guaranteed delivery within any time or day window. All options include Holland peace-of-mind reliability and a reasonable price when compared with traditional expedited services."

View lanes eligible for the Holland Guaranteed Window Delivery service using secure transit time and rate quote tools on yrcregional.com or call your local Holland service centers for more information.