News

Reddaway Launches New Guaranteed Window Delivery Service [05.22.2009]

Reddaway announced today the launch of a new Guaranteed Window Delivery service. With the new service offering, customers can request four levels of window precision to meet their time-specific delivery needs:

Hour-specific delivery precision

  • Single-hour window: for delivery within any one-hour increment during normal business hours on a specific date
  • Multi-hour window: for delivery within any multiple-hour increment during normal business hours on a specific date

Day-specific delivery precision

  • Single-day window: for delivery during normal business hours on a specific date
  • Multi-day window: for delivery during normal business hours within a specific, multiple-date range

Shipments using the new Reddaway Guaranteed Window delivery services arrive on time—not early and not late—and receive priority handling and visibility. All four levels of service are backed with the Reddaway standard money-back guarantee. Use Reddaway Guaranteed Window delivery services to reduce charges backs, improve vendor scorecard performance, accommodate installation schedules and manage their inventory turns with speed and precision.

"Guaranteed Window builds on a Reddaway portfolio that already includes guaranteed 9 a.m., noon and 3:30 p.m. service options," commented Steve Selvig, Reddaway vice president of sales and marketing. "Our enhanced services now offer customers more flexibility and more- precise delivery times."

"Our customers know us for our extensive next-day capabilities and our high-quality service," added T.J. O'Connor, Reddaway president. "Now, in addition to speed and reliability, customers can enjoy day or hour precision that is often equally critical to the management of their supply chains. By using our guaranteed window services, our customers can take the guess work out of their transportation planning process."

Reddaway, founded in 1919 and celebrating its 90th anniversary of service, is a leading provider of next-day, second-day and expedited less-than-truckload (LTL) services in the western United States and Canada. Its regional service network includes Alaska, Arizona, California, Colorado, Idaho, Montana, Nevada, Oregon, Utah, Washington, Wyoming and western Canada.