A logistics leader recently singled out Holland for service excellence. On Oct. 7, CoLinx, a manufacturer-owned provider of shared e-commerce and logistics services in North America, presented Holland its 2009–2010 Central Southern Carrier of the Year award.
The award recognized Holland for outstanding performance in on-time delivery, claims prevention and administrative accuracy.
"Holland has been a partner with CoLinx and its corporate predecessors for more than 35 years. In the past year, they have maintained excellent service while also demonstrating extraordinary network flexibility, which helped us adapt to rapidly changing market conditions. Holland is a company we can count on for good service," says Don Louis, CoLinx president.
"The design of the award is significant," says Holland President Jeff Rogers. "CoLinx chose to pattern their award after the inukshuk, the Inuit navigational symbol which has come to stand for friendship, cooperation and the importance of strong relationships."
Rogers explains that strong relationships are more than having rapport with customers. "They're connections supported by the right actions, and that's why our Holland culture is so important. Our values stress integrity, respect, excellence and hard work. They direct the actions of all our employees and create the kind of business relationships our customers appreciate."
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