Echo Global Logistics, a leading provider of technology-enabled transportation and supply chain management services, honored Holland with its 2010 Regional Carrier of the Year award. This is the second consecutive year Echo has presented Holland the award.
In making its selection, Echo rated its transportation providers on 10 criteria deemed essential for meeting customer-service objectives. The criteria consider attributes, such as quality of service, communications, customer service, invoicing accuracy, claims, creativity and pricing.
"Holland makes it easy for us to do business with them," says Doug Waggoner, chief executive officer of Echo Global Logistics. "Our clients want flexible supply chains, and Holland provides reliable service and extensive next-day coverage that allows them to quickly respond to market conditions."
"We greatly value this recognition from Echo Global Logistics," says Jeff Rogers, Holland president. "We know the reputation of Echo rests in our hands when we pick up and deliver their customers' shipments. Our employees take personal pride in being good ambassadors for Echo, and for all customers who call on Holland for their regional transportation needs."
Holland was publicly honored 10 times during 2010 and 2011 for delivering outstanding service quality:
About Holland
Holland is a YRC Regional Transportation company offering services throughout the Central, Southeastern and Midwestern United States and Eastern Canada. Holland makes claim-free deliveries a top priority, and its on-time performance has long been considered an industry standard.Questions? Comments? Email us.Â