What's New at Reddaway

Customer confidence growing

Thank you for shipping with Reddaway. Your confidence in our solutions has helped us turn our business around—a great accomplishment in any environment and even more meaningful in this recession.

In your comments, you're telling us that the reason you are shipping more with Reddaway is our quality service. For more than 90 years, we've worked hard to bring you industry-leading, on-time and damage-free deliveries.

Recognized for our leadership in next-day service in the region, we added even greater precision in 2009 with a suite of guaranteed delivery options: Guaranteed Delivery by 9 a.m., noon and 3:30 p.m. and four levels of automated shipment delivery windows all backed by our guarantee.

Recent survey results indicate that a majority of shippers are optimistic about their business this year, and 85 percent of regular shippers say they intend to increase or maintain their business levels with YRC Worldwide companies.

As your business returns to more normal levels, Reddaway will be there to help, delivering confidence for your supply chain with every shipment, every day.

Reddaway introduces more next-day, two-day delivery options

Reddaway announces accelerated delivery service in more than 327,000 ZIP-to-ZIP lane pairs throughout its network.

As a result of the reduced transit times, Reddaway, which already provides industry-leading speed and precision throughout the western United States and British Columbia, now offers even more next-day and two-day delivery options.

This accelerated service enables Reddaway to shave transit times by a full day on lanes network-wide, including lanes from northern California, Colorado and Washington going into western Oregon; lanes from Colorado and Washington going into northwestern Montana; and lanes from Utah, northern California, Idaho, Oregon and Washington going into Colorado.

For more than 90 years, Reddaway has excelled at next-day delivery and offers higher reliability and fewer claims than any other transportation provider in the region.

Check service availability, transit times and schedule pickups online by visiting reddawayregional.com.

To learn more about other services, such as guaranteed delivery by 9 a.m., noon, 3:30 p.m. or within a specified time window, please contact your local Reddaway account executive or call Reddaway Customer Care at 1-888-420-8960.

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News & Other Services

Guaranteed precision to meet MABD delivery windows

Are your customers tightening their supply chains with "must-arrive-by date" (MABD) delivery windows? If so, the pressure is on you to meet those dates . . . or face fines or chargebacks.

Reddaway can help. Our Guaranteed Window Delivery ensures shipments arrive on time—not early, not late—and receive priority handling, visibility, proactive notification and delivery confirmation.

In addition to avoiding penalties, the Reddaway Guaranteed Window Delivery helps you improve vendor scorecard performance and better manage inventory levels.

Reddaway offers four levels of automated shipment delivery windows—single-hour, multi-hour, single-day and multi-day—all backed by our guarantee.

Guaranteed Window Delivery is one more way Reddaway delivers confidence. Other guaranteed delivery options include Guaranteed Delivery by 9 a.m., Noon and 3:30 p.m.

Take steps now to avoid penalties because shipments arrive too early or too late; order Guaranteed Window Delivery online at reddawayregional.com.

Business is brisk in Alaska!

For less-than-truckload and truckload service to Alaska, count on Reddaway. Our turnkey process gets your shipments there on time and damage-free.

We make transportation to Alaska convenient with single-carrier responsibility, rates through to the final destination, and a single invoice (with itemized charges).

Shipments that arrive in Seattle on Tuesday or Thursday can be in Ketchikan in four days—or Anchorage, Wrangell, Petersburg, Sitka or Juneau in five days.

Reddaway works with Pacific Alaska Freightways (PAF) for container service to Central and Western Alaska and barge service to Southeast Alaska. Once in Alaska, your shipments continue their journey with the PAF network. PAF also offers state-of-the-art technology for rating, clear documentation and real-time tracing and tracking using your Reddaway PRO number.

To find out more or to book a shipment, contact our Customer Care Group at 1-888-420-8960 (option 2).

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YRC Worldwide News

Q4 results report year-over-year and continued sequential improvement

Referencing, among other things, the turnaround of the regional business, YRC Worldwide Chairman and CEO Bill Zollars said, "We continued our positive momentum in the fourth quarter . . . With our significantly improved balance sheet and additional liquidity resulting from our debt-for-equity exchange, we entered 2010 on a more solid financial base with good momentum." Read the press release.

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Industry News

DOT issues texting ban

The U.S. Department of Transportation issued federal guidance banning texting by drivers of commercial vehicles, such as large trucks and buses, as a way to discourage distracted driving. The prohibition goes into effect immediately.

Reddaway understands the dangers of such distractions. Our operating procedures prohibit the use of cell phones with or without hands-free technology while operating a company vehicle unless the driver first pulls off to a safe location or legally parks the vehicle.

Continued expansion in manufacturing sector

January performance marked the sixth straight month of growth in the U.S. manufacturing sector.

The Purchasing Managers Index (PMI) rose 3.5 percent to 58.4 percent, almost matching the 58.5 percent mark of August 2004.

The U.S. Commerce Department reported gross product expansion of 5.7 percent. "This month's report provides significant assurance that the manufacturing sector is in recovery," says Norbert J. Ore, chair of the ISM survey committee. "Both the new orders and production indexes are above 60 percent, indicating strong current and future performance for manufacturing."

President proposes national export initiative

In his State of the Union address, President Obama proposed a national export initiative as one way to recover from the recession.

The proposal aims to create jobs to build infrastructure, reform export controls and support exports by small businesses and farmers.

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